To the waitress that couldn't muster up an apology: you should seriously reflect of this and let this be a lesson to you. If you are making your patrons wait over two hours, at least have the decency to come over and apologize when literally every single thing served to them was either atrocious or a mistake.
To the chef who served that pathetic rushed lamb burger: people will wait hours for food that is delicious, cooked and plated with care and consideration. On the other hand, make them wait two hours for a raw sloppy mess, they will never come back.
So picture that.. we just waited almost two hours for watered down iced coffee which we DID NOT order, a pile of sweet potato mush on top of burnt tortillas, which again, I DID NOT order, and RAW lamb.. Okay, so now our patience has gone. We are hungry, massively disappointed, and now need to speak with the waitress. We STILL at this point don't have water which we had asked for 3 DIFFERENT times. ALL OF THIS would have been chalked up to a very busy day with obvious lack of waitresses and a busy chef. Okay, we get it, we have all been there, and although we are annoyed and frustrated, we as servers completely understand that these things happen, and that our server is in a living nightmare right now, we totally get it, we wont make things worse for her. But here is the real issue: when I was finally was able to wave over our waitress and explain to her that this was in fact not what I ordered, she looked at me, agreed that it was not what I ordered, and literally walked away! SHE WALKED AWAY! She did not apologize for the 2 hour wait or the inconvenience or anything at all!!. She just walked away and started talking to other customers! The whole time I thought well SURELY she will be coming back over to tell me they fired the correct dish, and that I will be having what I actually ordered, and MAYBE get an apology. I got no such courtesy. The waitress just walked away and never came back over to us!. So with out eating our embarrassing meal or drinking our mistaken coffee, after a good 15 minutes of waiting for her, we got up to leave. I went over to the waitress who was dealing with another issue and told her we were in fact leaving. She didn't apologize at all, she just said flatly "okay".
From two people who are in the service industry, we both say we understand when you can not keep up with volume and when things get crazy and out of control. But we could not understand or respect this.
Great menu. Great environment when you actually want to talk to your friends! Fresh, delicious comfort food. Red quinoi salad is a favorite. Very vegetarian friendly.
With no exaggeration , let me explain. We waited a whopping 45 minutes to get two coffees. We ordered two HOT Vietnamese coffees. What we got was watered down ICED coffee with a gigantic thick layer of condensed milk. NOT what we ordered, but Hey! no biggie, it's just coffee. At this point an HOUR AND A HALF had gone by with no food, but the menu just looked so amazing, we thought "Ya know what, it's worth the wait if the food is as good as everyone says.
Like I previously stated, I never write reviews, but it was because of the waitress's lack of hospitality, common decency and lack of respect for us as human beings that I am writing this.
Hash is an oasis. The space is lovely, the people working there kind and the food is creative and delicious. We have are a relatively small community on the back side of the Shawangunk Ridge and Hash is a great part of it,.
I never ever write bad reviews, even if the food and service is horrible. Both my husband and I are are waiters, and we know how crazy a busy restaurants can get. But the experience that I just had at Hash is absolutely the worst experience I have ever had at any restaurant, ever!
Then the food comes out, a shocking 1 hour and 50 minutes later!!!Guess what? The order was completely wrong, instead of a delicious sounding veggie melt, I have two BURNT TORTILLAS BURIED under a glob of sweet potatoes and beans. I look over at my husband, and his lamb burger was literally RAW ground lamb meat thrown on a burnt bun with a thick lump of (delicious)goat cheese. It did not include any raw onion, or any semblance of a thoughtfully well executed dish. He just looked at it and laughed.
Beautiful menu, beautiful atmosphere. Atrocious service and sloppy food. Will never return!!!
We had the Steak & Eggs breakfast with fresh squeezed orange juice and bacon. It was all absolutely delicious! You should also get the chocolate chip cookies.
If you're a vegan you'll love the place. If you are a carnivore avoid the place as you'll be disappointed. They try to play to both groups but fall short. The place is clean and the staff is friendly. They are running a great business and I applaud their efforts. I had a mushroom skillet and it was delicious.
Hash is a US Restaurant based in Stone Ridge, New York. Hash is located at 3928 Main St, Stone Ridge, NY 12484, USA.
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